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Anonymous
2020-04-25T15:01:02+00:00

I am trying to get to a live chat or a support email address, the virtual assistant that comes up is no help. Every search keeps taking me back tot he virtual assistant. Am I out of luck or can a Microsoft tech support team help me?

Outlook | Web | Outlook.com | Account management, security, and privacy

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    Anonymous
    2020-04-25T15:03:24+00:00

    Hi ROBHINES1

    Thanks for reaching out! My name is Dane and i'm an Independent Advisor and a Microsoft user like you.

    You can ask the question here about the issue you are experiencing and we can try to help out, but if you really need outlook.com tech support

    Please follow these instructions to reach out to Outlook.com support team:

    1. Sign in to https://outlook.live.com
    2. Click the question mark (?) on the top right hand side
    3. Enter description of the issue in the box.
    4. You will see suggested solutions for the issue. Please scroll down and click the Yes button below "Still Need Help?"
    5. Kindly confirm the email address which you would like to receive response from Outlook.com team (the email address that can receive emails)
    6. Click Send button and just wait for the email from Outlook.com specialist.

    They will get your request and reply to you within 24 hours as it takes time to check your account and help you with this.

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