This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When I log in to my To-do account via the website, all of my lists and folders are available, but none of my tasks are there.
They are visible on my mobile app, though. Help Please!
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
it seems it's failing to sync with server due to which you cannot see your tasks ,can you give it a try using different browser or on different computer with different network
if possible try using incognito mode ,to do so press cltr+shift+n on your browser ,and do clear your browser cookies and cache as this can also cause the error
no it won't happen ,this will attempt an sync with server
I just tried a couple times, but the sync failed.
no it won't happen ,this will attempt an sync with server
Hi, I am an independent adviser and would like to help you resolve your issue.
can you try syncing your to-do and see if it helps, to do so please follow
click on question mark icon at top right corner->and select sync (if it fails try selecting it multiple times )
Hope this may resolve your issue. Feel free to post back if you need more help. I will be glad to help you.
Regards
Himalay
With this, do I run the risk of syncing the mobile app with Desktop and losing data in both?
That option has me hesitant to Sync.
Hi, I am an independent adviser and would like to help you resolve your issue.
can you try syncing your to-do and see if it helps, to do so please follow
click on question mark icon at top right corner->and select sync (if it fails try selecting it multiple times )
Hope this may resolve your issue. Feel free to post back if you need more help. I will be glad to help you.
Regards
Himalay