Using Classic Outlook on Windows for personal email, calendar, and contact management
Which account type are you using? As mentioned before, it will only sync for Microsoft Exchange account types.
To check your account type use;
File-> Account Settings-> Account Settings...-> tab: Email
Check it for both computers.
Note that Quick Steps are only available in Outlook Desktop. The feature is not available in the Windows 10 Mail app, nor in Outlook on the Web (OWA).
Thank you - I got it to work on my computer / Surface Pro. Now to get it working on his.