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Receiving password reset code when I never requested to reset my password.

Anonymous
2020-05-14T15:00:06+00:00

Hi,

This morning I received 2 emails to my email address linked to this account, about a half hour apart, with a password reset code, when I never requested to reset my password. Nor did I forget my password.

Could someone else be trying to access my account?

Please advise.

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  1. Anonymous
    2020-05-14T17:18:43+00:00

    I'm still actually waiting for the verification code. And since we spoke, I received another email from Microsoft with a code to reset my password, when i'm not asking to reset my password.

    Is there anyway I can email support directly?

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  3. Anonymous
    2020-05-14T15:33:06+00:00

    Usually you receive it within few minutes.

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  4. Anonymous
    2020-05-14T15:29:21+00:00

    Thanks Jimmy.

    How long does it usually take for microsoft to send me a verification code.

    I figured it would send right away.

    In order for me to follow up on my activity, I need a verification code that was sent to my other email address. And I'm still waiting. If it usually takes a long time, then maybe the password reset code that i received was actually from a long time ago? I dont know

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  5. Anonymous
    2020-05-14T15:03:13+00:00

    Hello, i'm Timon and i'm glad to help you.

    You can check your Microsoft's account activity here: https://account.microsoft.com/security/

    Here you will find some useful information, such as the date your account was accessed, by which device, with which IP address.

    If you find something wrong, i strongly advise you to change your password and recommend to use the two-step verification.

    https://support.microsoft.com/en-us/help/12408/...

    https://support.microsoft.com/en-us/help/10494/...

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