Delegate Access and Manager/Owner Notifications

Question

For Outlook:

Can you /How do you set-up a delegate to include the below:

• be able to send email's on a owner's behalf
• Only have access to the calendar to create meetings / make modifications in the calendar,
• not have notifications to the manager's Inbox when a change has been made to their calendar
• without providing access to the owner's Inbox

Can an individual send a meeting invite from their (a delegate) calendar to their manager (and other attendee's) and not have all those invites go to the manager's Inbox. Is there a solution to not provide Editor access to the calendar and limit the notifications to an individual's Inbox?

Overall, I am looking for a solution so to limit the number of notices/invites/emails are landing in a manager's Inbox.

Answer 1

Hi ATaylor629,

Detailed steps about how to achieve your demand, please view below:

1. be able to send email's on an owner's behalf

Contact admin to do it. Go to Exchange admin center > recipients > mailboxes, find the owner’s mailbox and open it, then select Mailbox delegation option and add your mailbox to the “Send As” box or “Send on behalf of” box to gain related permission, then you could send email on behalf of the owner. For your reference: https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-permissions-for-recipients#use-the-eac-to-assign-permissions-to-individual-mailboxes

2.  Only have access to the calendar to create meetings / make modifications in the calendar,

You could set a delegate in Outlook client to create meetings and make modifications on behalf of you, click File > Account Settings > Delegate Access, then click Addbutton to add the delegate’s account and grant calendar Editor permission, you seem to not want meeting invitation and response emails to be delivered to the owner’s Inbox folder, you could do it via select “My delegates only” option like below.

 

3. You could select the Inbox permission (below calendar permission) as None in above operation.

 

About your question “Can an individual send a meeting invite from their (a delegate) calendar to their manager (and other attendee's) and not have all those invites go to the manager's Inbox. Is there a solution to not provide Editor access to the calendar and limit the notifications to an individual's Inbox?”, the answer is NO, individual could send invite from its calendar to the manager and not have the invite go to manager’s Inbox like above, but Editor access to manager’s calendar is needed for the individual. If you have further concern, please feel free to feedback.

Kind Regards,

Betty

Answer 2

Hi ATaylor629,

Please feel free to let me know if there is any update.

Kind Regards,

Betty

Answer 3

Hi ATaylor629,

I have just tested the feature, and the manager won't get a notification message/email that states the delegate have made a modification, when the delegate modified the event, please check if the attendee/recipient contains the manager, if it is included, it will receive notification email, if it is not, it should not receive this kind of notification email. If you still have concern, please offer me the notification email in private message for further checking.

Kind Regards,

Betty

Answer 4

Thank you.  I will try to set this up.

I believe this is what was set-up previously but when a modification is done in calendar the manager would get a notification message/email stating the delegate had made a modification.  Why should this happen if the delegate is set-up as an Editor?  Is there another setting that might be checked off?

Answer 5

Hi ATaylor629,

Is there any update to share with me?

Kind Regards,

Betty