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Error CA2000B

Anonymous
2021-03-20T14:46:31+00:00

Hello. My Outlook won't stay logged in. It drops out and says it needs a password, but then logs back in again on its own. Periodically I get a message saying there's an error CA2000B. I have uninstalled Office and reinstalled it, but the same happens. I have searched for advice on the CA2000B error code but can't work out what to do! Help appreciated. Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2021-03-20T20:40:46+00:00

Hi Alex,

May I know which Outlook 365 desktop client version are you using please provide us with the detailed information about this, see About Office: What version of Office am I using?

Does this issue happen recently happen such as after update to latest version Outlook?

Regarding the "error CA2000B", please provide us with the detailed screenshot and email address via the Private Message for further analysis.

Moreover, you can use the Office 365 Support and Recovery Assistant (SaRA) tool that can diagnose the Outlook problems. Please download the tool and run the Support and Recovery Assistant to check the issue. See: About the Microsoft Support and Recovery Assistant

Let us know the result so that we can further assist you. Your patience and cooperation are highly appreciated. Have a nice day and stay safe!

Best regards, 

Shyamal

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