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Outlook Root File

Anonymous
2021-11-19T17:35:14+00:00

Hi,

I've used outlook for years and the last year i have had trouble with my account sync and my root file disappearing at random.

I use a icloud account and outlook for my primary email service.

generally i uninstall the entire office platform and reinstall and sometimes it will revisit the server and restore my root file tree and emails in those files.

Outlook | Windows | Classic Outlook for Windows | For home

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Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
2021-11-19T20:45:25+00:00

That is a common issue with iCloud.

When iCloud disappears from Outlook, make sure you have the latest version of iCloud installed (it gets regular updates). Then use the iCloud Control Panel app to sign out of iCloud and then sign back in again and re-enable the Mail, Contacts, Calendars and Tasks sync again.

A similar scenario is discussed here; Contacts and Calendar from iCloud missing or not synching after upgrading to Windows 10 or Outlook 2016

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