Azure Cache for Redis GatewayTimeout in West Europe

Abhishek Sunil 1 Reputation point
2021-06-28T11:35:40.267+00:00

I am currently Timeout on all of my services with Azure Cache for Redis based in West Europe. I created a new one with no data in it whatsoever. It is on a Standard C0 scale, therefore have a 99.9% SLA. I have two other Redis in India and US and they are behaving absolutely fine

Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
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  1. Anurag Sharma 17,571 Reputation points
    2021-06-30T16:03:18.03+00:00

    Hi @Abhishek Sunil , @Brian Wu thanks for your patience.

    Received the update from Product group and connection timeout issue has been fixed. I tried connecting it myself and I am able to connect. Could you please try and let me know if you still face the issue?

    Below is the verbatim I received from PG "The issue should only affect management tasks of the cache (viewing details/ scaling), and should not impact connections or operations to the cache itself."

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    If the issue is resolved, please mark it as 'Accept Answer' as this could help others who are facing same issue.

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