Undo default mail converting option

Question

Hello. I pasted a photo into a plain text email and got a pop-up asking me if I wanted to convert it to an HTML message. I checked the "Don't ask this again" check box and then promptly hit the incorrect button to not convert the email to HTML when I wanted to always convert.

Now I cannot paste photos into non-HTML emails and cannot find an option to undo that change that I made.

Is there a way to correct this? Should be the newest Outlook, it's on a company computer and they normally keep it pretty up-to-date.

Answer 1

Hello DaRed1,

Do you have any update information for this? If yes, please feel free to let us know.

Kind Regards,

Tommy

Answer 2

Hello DaRed1,

We are thankful for that you pointed out the incorrect part of our understanding, and we have successfully reproduced your issue, there is no such a setting to change dialog box back in Outlook and we cannot find any information relate to this setting by searched. It might caused by the Outlook's parameters has changed in your PC. We kindly suggest you try to reinstall Outlook to check this issue persist or not.

Kind Regards,

Tommy

Answer 3

Hi, sorry, that is incorrect. When I am reponding to a message that is in RTF or plain text and try to paste an image in the body of the email, it won't allow me to do that. The pop-up that I messed up on is now not allowing reply messages to be converted to HTML when pasting the image into it. I have to manually go to the message settings & convert it to HTML and then paste the image.

I'm just wondering if there is a way to remove that setting.

Answer 4

Hello DaRed1,

Thanks for posting on Microsoft Community.

Based on your description, may i carefully confirm with you, you are trying to change the compose message format? If yes, you could refer Change the message format to HTML, Rich Text Format, or plain text (microsoft.com) to get more detailed information. If we have any misunderstanding of your issue, please kindly forgive us and point out the misunderstood part, and provide some screenshots for us to better and clear know your situation.

Kind Regards,

Tommy