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Outlook Cannot Start

Anonymous
2020-01-10T13:43:13+00:00

I have just upgraded my pc and copied the contents of the old pc over using Laplink. When I try to start up Outlook I get the following message.

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\User.......\ApData\Local\Microsoft\Outlook*(email address removed by moderator)*.ost cannot be accessed. You must connect to Microsoft Exchange at least once before you can use you Outlook Data filke (.ost)

All help gratefully received.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2020-01-10T13:46:49+00:00

Your method of copying contents has resulted in a Corrupt Outlook Profile

You need to create a new OL Profile and add your mail accounts

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  1. Anonymous
    2020-01-10T15:39:13+00:00

    Hi,

    Additionally, before configuring new profile, you could try to repair your Outlook client - Control panel> Programs and features> select Office 365> Change> Repair> Quick repair.

    If the issue persists, in order to create a new Outlook profile, go to Control panel> Mail> Show profiles> Add profile. Please make the new profile default one.

    Let us know if you need further assistance.

    Best regards,

    Nemanja

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  2. Anonymous
    2020-01-14T02:45:31+00:00

    Hi Time In HandClock Shop,

    Please let us know if you need further assistance.

    Best regards,

    Nemanja

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