How do I upgrade my MS Office 365 Business Basic to Business Standard?

Question

Dear Team,

By mistake I chose Business Basic and I'd like to upgrade to Standard but I cannot find the way to do so. Seems that the only option is to buy a new plan. Is that possible? Please let me know!

Kind regards,
Adam

Answer 1

To upgrade your Microsoft 365 Business Basic subscription to Business Standard, you can follow these steps:

1. Sign in to the Microsoft 365 admin center using your administrator account credentials. The admin center can be accessed at admin.microsoft.com.
2. Once signed in, navigate to the "Billing" or "Subscriptions" section. This may vary slightly depending on the layout of the admin center.
3. Locate your Microsoft 365 Business Basic subscription in the list of subscriptions and click on it to view the details.
4. Look for the option to "Upgrade" or "Change plan" and click on it. This will take you to the upgrade page.
5. On the upgrade page, you should see a list of available subscription plans. Select the "Business Standard" plan from the list.
6. Review the details and pricing of the Business Standard plan to ensure it meets your requirements.
7. Click on the "Upgrade" or "Next" button to proceed with the upgrade process.
8. Follow the prompts to complete the upgrade, which may include confirming payment details and accepting any terms and conditions.
9. Once the upgrade process is complete, your subscription will be changed to Business Standard, and the upgraded features and services will become available to you and your users.

It's important to note that the availability and pricing of subscription plans may vary depending on your location and the specific offerings from Microsoft. If you encounter any difficulties or have further questions, it's recommended to contact Microsoft support or refer to the official Microsoft documentation for detailed instructions.

Answer 2

Hi dmSzeghalmi-6999,

I suggest you refer to these links and contact Microsoft support:

https://support.microsoft.com/contactus
https://support.microsoft.com/en-us/topic/contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c13d10850e77

Hope the information is helpful.

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