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Invalid Email Address

Anonymous
2022-01-20T01:26:56+00:00

An email address that I have been sending and receiving for several years suddenly is giving me a message that the email address is no longer valid. How do I correct that?

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2022-01-20T06:27:37+00:00

Hi JPDEM,

Greetings.

Thank you for raising your concern in this community.

As a routine check, please confirm that when using outlook on the web you face the same situation.

https://outlook.office.com/. https://outlook.live.com/

Another routine check is to use your email address in a new outlook profile to see if it makes a difference.

Create an Outlook profile (microsoft.com)

Assuming that the issue persists, please tell me if the issue happens when creating a new email or as bounce back when sending emails?

Adding to that, please do share with me you email address in a Private Message and please precise if it is a personal account or a work account. The reason is that it will help see which troubleshooting steps to follow and which support will be better suited to assist.

I will be waiting for your reply for further assistance.

Kind regards,

Mac

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  1. Anonymous
    2022-01-23T20:56:48+00:00

    Hi JPDEM,

    I am following up to see if you need further assistance from my side.

    Please feel free to let me know.

    Kind regards,

    Mac

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