Nonprofit Account issue

Question

Hi there!

In early May, my nonprofit applied for and received 25 licenses to the Nonprofit Portal.:

"Thanks for trying Nonprofit Portal. Go to the Microsoft 365 admin center to set up your new service, assign licenses to users, and manage your trial. During your trial, your first 3652 days of Nonprofit Portal are free for up to 25 licenses. To continue using Nonprofit Portal after your trial ends or add more licenses, buy a subscription before May 4, 2031."

I was able to access the admin center and assign licenses to users, but none of us can login to Microsoft Teams without getting this message: "Time to upgrade! To keep using Teams, upgrade your Microsoft 365 subscription." When I go to hit upgrade, it just sends me to a Bing home page.

I could use some help to walk me through the process of getting my nonprofit set up to use teams as soon as possible. Can someone meet with me to help?

Thanks in advance!

Answer 1

O365 is not currently supported here on QnA. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

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