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Microsoft.Exchange.Data.Directory.CannotResolveTenantNameException

Anonymous
2020-10-06T02:06:47+00:00

I created a new outlook email address and after going through the registration process, I'm unable to login to the mailbox.  I am getting the following message:

X-ClientId: F273392C8ED049D49DE317E0D9D80DA5
X-Auth-Error Microsoft.Exchange.Clients.Security.MailboxNotFoundException
X-FEServer MN2PR17CA0032
X-BEServer BLAPR06MB6802
Date:10/6/2020 2:01:42 AM
InnerException: Microsoft.Exchange.Data.Directory.CannotResolveTenantNameExceptionCan anyone resolve this for me?Thanks.
Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-10-06T04:31:31+00:00

    Hi lgartwork,

    I'm sorry to hear you're experiencing this issue.  How long ago did you create it? It can take up to 2 hours for the mailbox to be provisioned. (It's usually much faster though.)

    If you still can't log in, try logging in using a private browser window.

    To open a private browser window, right-click on the browser icon on the taskbar and choose the option for a new private or incognito window.

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  2. Anonymous
    2020-10-07T11:38:26+00:00

    Can you tell me why my answer didn't help you? Are you still getting the error message?

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