Getting 50040 error when trying to update user profile before registering for exam

SK 21 Reputation points
2021-06-29T07:52:55.527+00:00

I have been trying to register for certification exam. I updated incorrect email I’d and want to change it.
Have been trying since two days but I keep getting 50040 error suggesting to contact customer care.

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  1. Leon Laude 85,646 Reputation points
    2021-06-29T07:53:44.477+00:00

    Hi @SK ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

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    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

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