Received a verification code in Mandarin; please trace

Question

Could you tell me which account work or personal I received this for ? Recent signins don't tell me anything for that time

got this by text at UTC 9.35a

使用验证码 961252 进行 Microsoft 身份验证。

Answer 1

I think you or your team haven't read my post properly to start with

I already have 2 factor auth

I have received TEXT messages (not Email per your latest msg) and still have yesterday and today by TEXT

使用验证码 504152 进行 Microsoft 身份验证。(31st 9a UTC)

使用验证码 984093 进行 Microsoft 身份验证。(1st 2.50a UTC)

I have done all I need to so but still being 2 factor challenged without any activity from my end from an overseas region and hence this need to be escalated to your security action teams

Answer 2

If you haven't found any unusual sign in attempt on your account then possible that this is a phishing email.

To keep your Microsoft account help and secure, we suggest that you change your password, add security level on your account by enabling the two-step verification or use the Microsoft Authenticator app. It is also important that you keep your security info updated. See this link to know more information on how to keep your account safe and secure.

Let us know how it turns out for you.

Answer 3

Ma Lau

I am concerned about this code. I wasn't active on the account or active on your services site. And this security challenge arrived suddenly

The recent activity pages for any of my accounts dont reveal any attempts for the time this code was sent

I am concerned someone is attempting to exploit our accounts so Could you please ask your security response teams to look into this ?

Answer 4

Hi again, piyushshah.

We have noticed that you have not replied to our last response. We would like to know if the issue you have raised to us with regard to the email you received wit regard to verification code.  If yes, please reply back to the thread so we can continue troubleshooting your concern.

For more updates and support, you can also follow our official YouTube channel https://www.youtube.com/user/Microsoft.

Thank you.

Answer 5

Hi, piyushshah.

Thanks for reaching out our Community Forum. We understand that you need to know/trace why you received a verification code in mandarin.

Please know that you can check the recent activity on your account through this link: https://account.live.com/Activity.

It's good that the security info on your account is updated. Possible that someone mistakenly typed their email and in just happen that they typed you email address.

The information on this article will also help you keep your Microsoft account safe and secure. It will be best if you will not click any link on the message and do not share the code.

Let us know how it turns out for you.