Cannot Login To Windows from Remote Desktop on Mac OS

Question

Hello,
I am running into an issue with a pc we have in our studio that I am trying to connect to using Microsoft Remote Desktop app on a Mac.
(Mac OS 11.4; MRD v10.6.7; (1896) Windows 10 pro 2004 19041.1052)
I am using Remote Desktop to connect to a pc from my MacBook Pro, both in the studio and from home, using a Azure AD login credentials. I am able to establish a connection using the Azure AD email address and password, however, once the pc window is showing on my Mac, I am stuck at the login window. The message on the screen is "The user name or password is incorrect, try again" If i re enter the Azure e-mail address and password again i get the same message. If i use the local/username id and password, i get a message saying that i cannot use that id and to enter my school or work e-mail instead. I have ran through as many articles as i could find on how to allow RDP settings and even edited the RDC text file to include enablecredsspsupport:i:0. I am able to make a connection using a 3rd party Remote Desktop application called JumpDesktop, however, I really want to set this up using MDC so other users in my studio can connect to the computer and I don't need to buy a ton of licenses for the 3rd party app to allow it.
Any thoughts on why I am getting stoped at the login screen even though I am entering valid credentials would be much appreciated.
Thank you.

Answer 1

HI

If we download and install Microsoft Remote Desktop Beta Version 10.6.8 (1897) on Mac computer, will the same issue happen?

Microsoft Remote Desktop Beta Version 10.6.8 (1897)
https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

If we use old Remote Desktop 8 app for Mac computer, will the same issue happen?
How to get the old Remote Desktop 8 app on your Mac
https://macsx.com/how-to-get-the-old-remote-desktop-8-app-on-your-mac

Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice.

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.