School email account not syncing with Microsoft Mail.

Question

I have an Office 365 student account through my school. I wanted to have my school calendar synced with the desktop app. I was able to add the iCal from my school into outlook and was successful. I have signed into Microsoft Mail with the same credentials, and although I see the calendar name I added, there are no actual tasks or meetings listed in the calendar. How can I update Microsoft Calendar or Mail with the ICal file from school or syncing with outlook.com?

Answer 1

Hi randomUQ,

Thank you for your time and patience.

According to your description, I've done my test. Let me share with you my test here. I added my Office 365 for Business work account to the Mail app.

Once added to the Mail app, calendar and event were synced successfully as below. 

However, I was not able to find the Task feature in Mail app. 

You may set up your account referring to Set up email in the Mail app for Windows 10. And if you still encounter the same issue, since we are online support for Office 365 for Business, to better support you, I would suggest that you should post a thread in the Categories > Windows > Apps on Windows 10 > Mail/Outlook Mail. Thank you very much for your understanding!

Sincerely,

Qian

Answer 2

Hi randomUQ,

Thank you for choosing Microsoft forum.

Regarding your concern about synchronization of Office 365 account with the Mail app in Windows, I'm still testing. I'll get back to you as soon as I get a result. Thank you very much for your understanding!

Sincerely,

Qian