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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am receiving the following error message when trying to login to the account I just created:
Could someone kindly assist?
X-ClientId: 3CAC5581E2DB45D8A3F90793FEF3583C
X-Auth-Error Microsoft.Exchange.Clients.Security.MailboxNotFoundException
X-FEServer MWHPR1601CA0001
X-BEServer DM6PR17MB3964
Date:5/9/2020 11:13:48 PM
InnerException: Microsoft.Exchange.Data.Directory.CannotResolveTenantNameException
Managing personal Outlook.com account settings, security, and privacy
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Hi Alyscia,
This might be a browser issue. Could you please clear your cache and browsing history and see if it helps?
Best regards,
Rene O.
Outlook.com user and Independent Advisor