Outlook - Delay delivery error

Question

Hello, 

I have 2 questions regarding the DELAY DELIVERY. 

1. I have realised that if I go to the Outbox and edit an email that was configured to be sent out with a Delay Delivery, it changes to Edit Mode and this is not sent. Is there a way to solve that?
2. Because I am aware of that, today I have opened 2 emails: 1 new from scratch and the other one that was on the Outbox on Edit Mode. I jungled between the 2, copy-pasting all the information from the "outbox" one into the new (receivers in BCC, body of the text) and added a Delay-Delivery as well. When I click on send, one stayed in the OUTBOX, but the one created from scratch was immediately sent. Is there a reason for that and how to solve it? 

thanks a lot,

Answer 1

Hi òniacamprubí,

According to your description, I run a test on my side, and as you said, if I go to the Outbox and edit an email that was configured to be sent out with a Delay Delivery, it changes to Edit Mode and this is not sent. After some attempts, I found the workaround is to reset the delay after edited the original email, by resetting delay and clicking send again, the email will be sent at the specified time.

I'm not sure what the reason is, because there doesn't seem to be any official document pointing this out. I think maybe after we set the delay delivery, any changes/ interrupt will cause the delay delivery to fail.

Best Regards,

Linda

Answer 2

You edit the mail in the Outbox and again click send, it will retain the original delay