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Notification text message going away

Anonymous
2020-08-21T16:14:10+00:00

I used the feature on Outlook 365 to send me a text on my phone that I received an email. Now I see that is being taken away.  Help suggests Outlook for IOS, which I already have on my phone. Is there ability in the app on the phone to send some kind of notification when I get email? Was nice to be notified so I could look at the email right away instead of every so often checking my email.

Greg

Outlook | Outlook for mobile | Outlook for iOS | For home

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Anonymous
2020-08-22T06:42:03+00:00

Hi Greg,

Thank you for posting. Please do not call phone number above that is a known Tech Support SCAM phone number. We have spam reported and deleted that post.

Yes, you can no longer create or edit text message notifications, and text message notifications will stop automatically on September 30, 2020 on Outlook on the web 365. If you want to receive notifications on your phone, you can use Outlook for iOS/Andriod.

To update notifications for specific email accounts on Outlook for iOS

• Open the Outlook app.

• Go to Settings > Notifications under Mail OR Notifications under Calendar.

• Change which email accounts you wish to see notifications for.

To update device notifications for the Outlook app

• On your device, go to Settings > Notifications.

• Scroll down your list of apps to Outlook.

• Update how you wish to receive notifications.

For your reference see under Change or update Outlook notifications

If you have any problem receive email notification or further query, please use built-in app support to contact our dedicated Outlook app for iOS team for further assistance. In the Outlook app, go to your profile photo and then the ? > Contact Support. For your reference: Get in-app help for Outlook for iOS and Android

NOTE: When you contact our support team, you won't receive an email or get a call back. But you'll receive a notification when the support team sends you a reply, and can easily communicate with them in the app. Look for the notification on the Settings and Contact Support icons.

Your time and understanding will be highly appreciated.

Best regards,

Shyamal

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