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Display name problem

Anonymous
2022-04-11T05:49:58+00:00

Hi all

I would like to change my display that is sent with my emails.

I have followed the relative guide but when I click the account settings I get a different box to the one In the guide. And I have no option to change display/username ? See picture for the box that I get.

Thanks for looking.

Craig.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-04-11T07:29:14+00:00

    You can update your Microsoft account so that you can update your name in it

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  2. Anonymous
    2022-04-11T07:02:03+00:00

    Hi Ian

    Thanks for the reply.

    So is that down to the software installed on my laptop, or the way I set up the email?

    The software was pre-installed on my laptop and it is neither a work or school laptop.

    Regards

    Craig

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  3. Anonymous
    2022-04-11T06:41:05+00:00

    Hi Craig007, hope you're doing well. I’m Ian, and I’m happy to help you today.

    Based on your screenshot you are using a Microsoft Exchange account.

    Unfortunately you cannot change the display name using this account.

    This is a user-to-user support forum and I am a fellow user.

    I hope this helps, but please let me know if you need anything else.

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