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Error Code: 53003

Anonymous
2022-06-30T16:21:05+00:00

Hello,

I'm trying to sign into my Army email and I receive the following error:

You cannot access this right now

Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.

Error Code: 53003 Request Id: 6356XXXXXXXXXXXXXX4d6d00Correlation Id: 499XXXXXXXXXXXXXXXX454fb3Timestamp: 2022-06-30T16:16:17.979ZApp name: Office 365 Exchange OnlineApp id: 00000002-0000-0ff1-ce00-000000000000IP address: 71.XX.2XX4.XXXX2Device identifier: Not availableDevice platform: Windows 10Device state: Unregistered

Flag sign-in errors for review: Disable flaggingIf you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention. Can you help?? Thank you in advance!

PII removed by MSFT due to security reason

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  1. Anonymous
    2022-06-30T17:01:53+00:00

    Dear DMH_TRH,

    Good day!

    Thank you for posting Microsoft Community.

    Based on your mentioned error message, seems like it is related to conditional access policy. Also, if you are not Microsoft 365 global / IT admin in your organization, I would request you please contact them in your organization to check if they have created any conditional access policy to access application from different location. Because, global admin can also make policy with various conditions and actions from Azure portal.

    Here is reference article: Conditional Access in Azure Active Directory

    Furthermore, I would like to draw your attention here, in order of your scenario, I would recommend you please place your query on our dedicated Microsoft Q&A forum community to get further more information from our relevant expert forum community member. Because, this is our more specialized community for Azure related function or query.

    Here is URL link to place your concern: Microsoft Q&A

    I would really appreciate your cooperation.

    Stay safe and healthy.

    Sincerely,
    Darpan | Microsoft Community Moderator

    ***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

    40+ people found this answer helpful.
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