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Shared mailbox location

Anonymous
2022-05-23T21:26:54+00:00

Hi there,

In a shared mailbox, when you have multiple folders in the box, is there a way to have the order of the folders the same for each person with access to the box? I'm encountering an issue where when I add a folder to the box, when I put it in the order I want it to be in, it only does it for my outlook, but not for the other people with access to the shared mailbox.

Thanks in advance!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2022-05-24T08:44:32+00:00

    When you've got Cached Exchange Mode enabled for shared folders, disable that option from your Account Settings.

    You can now sort the folders in the way that you want. After that, enable Cached Exchange Mode again.

    The people that also have access to this mailbox may also need to disable and re-enable Cached Exchange Mode for shared folders or their computer to see the updated sort order.

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  2. Anonymous
    2022-05-24T00:19:53+00:00

    Hi RobertRoach4,

    Thank you for posting into the forum community. We will highly appreciated your kind cooperation and patience in our forum community.

    Based on your mentioned concern requirement, I totally understand your concern. On the other hand, I tried to check, but at present there is no any particular settings option available to achieve your specific concern requirement.

    Stay safe and healthy.

    Regards,

    Darpan

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