Distribution list

Question

Is there a maximum of e-mail addresses I can add to a distribution list? This is because our 'old' list can not be used anymore, I attach the error message I receive (sorry this is in Dutch): Een interne ondersteuningsfunctie heeft een foutbericht geretourneerd.

Could this mean that the maximum amount has been reached?

Outlook 2016

Judith

Answer 1

Hello Judith, don't worry this thread won't be closed until 48 hours after your last response, or if you close it yourself. And I can't see the email address that you have shared because they are removed automatically since this is a public forum and it is not recommended for you to share private information.

Now since it is working now without any issues then I am assuming that you were having this issue because of the people that were no longer working with you. I am assuming that their accounts are closed now and it is the reason that your emails were not going through.

The limit is way above 250 people, so the issue could have been because of the old email addresses.

Looking forward to hearing from you.

Mustafa

Answer 2

Dear Mustafa,

I know the limits of sending e-mails. The problem is that we use a distribution list for our building and once we use this list to send a mailing, the e-mail is not being sent. We also cannot open the list in the mail and we cannnot schedule a meeting.

I receive this error:

Een interne ondersteuningsfunctie heeft een foutbericht geretourneerd.

But.... now the cliffhanger.... I have deleted some colleagues names from the list because they are no longer working with us and now it seems all to be working. I can send a mail, the list opens in the mail and I can schedule a meeting without receiving this error. This triggers me to check whether the amount of distribuees is perhaps too large. I have approx. 250 people in the distribution list. Is this the maximum or does the error relates to perhaps old mail addresses in the list?

Judith

(I am free this afternoon so if I do not react, it is not because I am not interested, please do not close or delete this mail. I can react again tomorrow morning)

You can also contact me at ******@tudelft.nl

Answer 3

Hello Judith! My name is Mustafa, I will be assisting you today

Note: This is a user-to-user support forum and I am a fellow user who doesn't work for Microsoft.

Yes, there are limits to how many emails you can send.

What are the Outlook.com email limits?

The limits for Microsoft 365 subscribers are:

Daily recipients: 5,000



Maximum recipients per message: 500



Daily non-relationship recipients: 1,000

Source: https://support.microsoft.com/en-us/office/send...

The limits are the same for outlook 2016

Can you share the full error code that you received so that I can find out if this is really the reason? I can use a translator you can share it in Dutch.

Please let me know if this doesn't work or if you need further assistance.

Warm Regards,

Mustafa