'share' will not work

Question

So I am having this problem on my pc, but not with other devices. I cannot Share an article or item from the internet by email. I spent two hours online with the help place and they said it was fixed, but it isn't. I used to just click on the three dots at the upper right on the screen, or right click on the item, and Share would come up. Now it is not on that menu and I have to do one more step. Then when I hit Share and try to use Outlook to send it, Outlook comes up but without the item.

Answer 1

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Regards 

Jason Guer 

Microsoft Community Moderator

Answer 2

Hello Mark H28

Thank you for posting in Microsoft Community.

I understand that you have an issue sharing an article via email in your Outlook. Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:

• Is this happened as well in Outlook app?
• What is the domain of your account? Gmail.com, Hotmail.com or Outlook.com
• Are you connected to a domain or company or organization?
• Are you getting any error message? Take a screenshot.

It sounds like you are having trouble sharing articles or items from the internet by email using Outlook on your PC. This issue can be caused by several reasons, including incorrect settings, outdated software, or corrupted files.

Here are some solutions you can try to fix this issue:

• Check if your Outlook is up-to-date and install any available updates.
• Reset your browser settings to default and try again.
• Clear your browser cache and cookies and try again.
• Try using a different browser to see if the issue persists.
• Check if you have any add-ins installed in Outlook that might be causing the issue and disable them temporarily.

Let us know the result and we will get back to you as soon as we can.

We look forward to your response.

Regards,

Jason Guer

Microsoft Community Moderator