Outlook "Keep Source Formatting" option doesn't show when pasting

Question

Good day
Subscription Product: Microsoft 365 Apps for enterprise

Outlook version: Version 2202 (Build 14931.20888)

I have all of the Cut, copy and paste options set to Keep Source Formatting and selected the Show Paste Options button.
However, when pasting formatted 'SQL code' for example, only the Keep Text Only option is available, and it also doesn't use the Keep Source Formatting as the default.
This used to work on a previous Outlook version.

Uploading screenshots failed.
Thank you.
Regards, Estelle

Answer 1

Dear Estelle_N,

Good day.

Thank you for posting in Microsoft Community.

Based on your description, I understand your scenario, before moving forward, could you please allow me to collect below information to narrow down this query?

1. As you mentioned | Outlook version: Version 2202 (Build 14931.20888) and This used to work on a previous Outlook version |, initially I need to double confirm whether this situation has happened with any other users in your organization under this mentioned Outlook of Office version?
2. Furthermore, I understand that you are using Semi-Annual Enterprise Channel for Office 365 desktop application, if so, can you confirm me if you are updating latest Office Version 2202 (Build 14931.20926) based on our official document, are you getting any difference?

Note; If your Office version update is managed by system administrator, you may need to contact IT admin in your organization to get further assistant.

I will look forward about your next update for above requested information so that I can understand particular situation.

Thank you for your precious time.

Stay safe and healthy.

Sincerely,
Darpan