Outlook iPhone

Question

Hi

Since I upgrade Outlook on Iphone 11 Pro with IOS 16.3.1, I upgrade to outlook V. 4.2309.0, now when I open it the app crashes, restarted iphone, reinstalled app, cleared browser cache, but same issue, when opening it crashes.

Anyone else with the same problem or idea how to resolve it?

Answer 1

Yes Microsoft released an update to the outlook app for IOS, that solved the issue.

Case close.

Answer 2

Hi Dear, tell for us, you have updated with the new patch and it solved?

I hope I have helped you, if the case has concluded, please confirm the provenance of the case closure please!

Best regards,

And all going well.

R. Cord

Answer 3

A new version of the app was released that fixed the issue.

Answer 4

Hi,

I am R. Cord, Independent Advisor.

I hope you are doing well.

My apologies to know that you are experiencing this issue. This seems to be a conflict issue that is making the app crash. Please try to log out of your account and log in back and check if that helps!

If not helps

Check steps below:

Go to Settings > iPhone Storage > Outlook > Delete App

Power Cycle iPhone

Manually Backup iPhone

Settings > General >Transfer or Reset iPhone > Erase All Content and Settings

Erase everything and restore previous iCloud backup from before the IOS 16 upgrade.

Reinstall Outlook and add back your email accounts, tweak setting back as you want them and wait for data to sync.

Get more information about the case:

https://answers.microsoft.com/en-us/outlook_com...

I hope I have helped you!

I wish you luck,

and best regards!