Continuous Account Suspension

Question

Without complaining I state all the following: How do I stop outlook from continuously suspending my account? What is the solution to reactivate my account?

Answer 1

Hi Anonymous Anonymous3

Thank for coming back.

Please refer to this article on how you can verify your Outlook account. Make sure to verify your account then sign out from the browsers where your account is signed before using it again.

Please click this link here. How to verify your Outlook.com account - Microsoft Support

Sincerely

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ReynaldoB

Microsoft Community Forum Moderator

Answer 2

Without complaining I state all the following: The account was taken out suspension. However, when I try to send a second set of bcc bulk mail, it cancels it and it asks me to verify my account on the browser. I did. Is there any way to keep it from doing that every single time?

Answer 3

Hi Anonymous Anonymous3,

Thank you for getting back and for providing that information.

To further assist you, can you sign-in your account to this website and provide us the error message during sign-in? Please click on this link here. https://account.live.com/****

I would also recommend that you reset your account password. Please refer to this link here for instructions. Reset a forgotten Microsoft account password - Microsoft Support

I look forward to your reply.

Sincerely

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ReynaldoB

Microsoft Community Forum Moderator

Answer 4

Without complaining, I state all the following:

The error message is as follows: "Your message failed to send, because your account is suspended. It has been returned to your drafts folder. Please contact your mail admin or try re-sending from a different mail account.

OK

CONTACT SUPPORT

OPEN DRAFT"

The account has been suspended for couple of days.

The exact email account is: ***@outlook.com

Answer 5

Hi Anonymous Anonymous3

Thank you for posting in the Microsoft Community forum. I hope you're doing well.

I understand that you have a question on how you can reactivate your suspended account. Let's work together to find the best solution to this problem.

Before anything else, I would like to ask what is the exact error when you sign into your account?

How many days had passed since your account has been suspended?

What is the exact email account you are having issues with? Just provide us the domain if it is @outlook.com, @hotmail.com or something else?

These questions above will help us on our investigation and for us to provide you a more accurate resolution.

I look forward to your reply.

Sincerely

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ReynaldoB

Microsoft Community Forum Moderator