Connect with teams user instead of skype user

Question

I (teams user) was in contact with user@mathieu.company .com (skype user) via my teams. The company company.com now introduced teams as well, yet is still offering skype for their employees. Now user@mathieu.company .com has both teams and skype user with the same name.

How can I make my teams contact user@mathieu.company .com in company.com's teams? My chats always end up in skype.

Answer 1

Hi @Friedrich Klasing

How can I make my teams contact user@mathieu.company .com in company.com's teams? My chats always end up in skype.

The TeamsUpgrade mode of the recipient is key in determining the behavior of chats, calls, and presence, both within a tenant and across federated tenants.

To meet your requirements, please make sure your TeamsUpgrade mode is Insland mode or TeamsOnly Mode. The tables below show which client in a given mode will receive a call or message from the originator for your reference:

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