Connect with teams user instead of skype user

Friedrich Klasing 1 Reputation point
2021-06-30T12:45:36.647+00:00

I (teams user) was in contact with user@mathieu.company .com (skype user) via my teams. The company company.com now introduced teams as well, yet is still offering skype for their employees. Now user@mathieu.company .com has both teams and skype user with the same name.

How can I make my teams contact user@mathieu.company .com in company.com's teams? My chats always end up in skype.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
8,993 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. JimmyYang-MSFT 48,536 Reputation points Microsoft Vendor
    2021-07-01T02:46:05.48+00:00

    Hi @Friedrich Klasing

    How can I make my teams contact user@mathieu.company .com in company.com's teams? My chats always end up in skype.

    The TeamsUpgrade mode of the recipient is key in determining the behavior of chats, calls, and presence, both within a tenant and across federated tenants.

    To meet your requirements, please make sure your TeamsUpgrade mode is Insland mode or TeamsOnly Mode. The tables below show which client in a given mode will receive a call or message from the originator for your reference:

    110770-image.png


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.