Process to schedule exam crashed using my free exam voucher.

Stephen Ho 21 Reputation points


In the process of trying to schedule my AZ900 exam, I clicked on my voucher that offered me a free exam. When i then clicked to "Schedule an exam", I got this error.

50056: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

When I reload the page, my free voucher no longer exists. Can I get another voucher, or will it be honoured when the technical issues are resolved?



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Accepted answer
  1. Andreas Baumgarten 95,026 Reputation points MVP

    Hi @Stephen Ho ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Support:
    Microsoft Learn:
    Microsoft Certification:

    Pearson VUE:
    Pearson VUE Customer Service:
    Pearson VUE Chat:

    Transcript - Missing Exams or Certificates:

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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