Process to schedule exam crashed using my free exam voucher.

Question

Hi,

In the process of trying to schedule my AZ900 exam, I clicked on my voucher that offered me a free exam. When i then clicked to "Schedule an exam", I got this error.

50056: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

When I reload the page, my free voucher no longer exists. Can I get another voucher, or will it be honoured when the technical issues are resolved?

Thanks,

Stephen

Answer 1

Hi @Stephen Ho ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Pearson VUE: https://home.pearsonvue.com/microsoft/
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact

Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten