Identification in a shared mailbox?

Question

Is possible to user information show for flagged emails in a shared mailbox. i.e. 5 people all have access to a shared mailbox, flag email to highlight it is being worked on. Is there a way to show which of the people flagged that email? **NOTE: the shared email is added as a secondary to everyone's personal work emails.

Answer 1

Dear jaiPHCP,

Greeting. Thank you for posting to Microsoft Community.

Based on your description, I understand your query is about “Identification in a shared mailbox”. We did thorough research and testing from our side. However, it seems that there are no features that can fulfill your needs.

For the feature you proposed, please forgive me for taking the liberty of raising a new piece of feedback for you on Community (microsoft.com), which is Microsoft's webpage dedicated to collecting customer feedback on products. I will invite my team to vote on it, and users who want the same will join the vote and comment when they see it, so that it will appear at the top of the page, which makes it easier to quickly submit feedback to the product group. Your suggestions help us to provide better service to you and other users. We highly value each customer's feedback on our products.
Identification in a shared mailbox? · Community (microsoft.com)

Hopefully this will be included in future product updates.

Your understanding and cooperation are greatly appreciated, and if there is anything else that can be done for you, please feel free to reply.
Have a good day.

Best regards,

Winter| Microsoft Community Moderator