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"Permanently delete" rule doesn't work

Anonymous
2023-01-30T09:07:29+00:00

Greetings!

I have made a rule for a dozen of spam addresses to permanently delete the mail from them.

The letters keep coming to the spam folder and are not being deleted.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2023-01-30T10:54:34+00:00

    It doesn't work because rules do not apply to emails that are being delivered to the Junk Email folder. Rules only apply to emails that are being delivered to your Inbox folder.

    Therefore, you'll need to run the rule manually so you can pick the folder to run it against or via a macro so you can achieve it with a single click.

    Another alternative would be to simply not care (too much) about the emails in the Junk Email folder ;-)

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  2. Anonymous
    2023-01-30T10:44:43+00:00

    When I make a rule "permanently delete" the system says that it will no longer proceed any rules except "permanently delete".

    That suits me perfectly but it doesn't work...

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  3. Anonymous
    2023-01-30T11:18:11+00:00

    hm, ok, thank you!)

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  4. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2023-01-30T10:31:28+00:00

    Rules do not apply to emails that are already being delivered to the Junk Email folder. That is to prevent that rules move Junk Email back into your regular folders (or even reply to them when you have a rule to automatically reply to your emails).

    If you want to use Rules to clean out your Junk Email folder, you can either run them manually or via a macro.

    See: Applying message rules to the Junk E-mail folder - HowTo-Outlook

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  5. Anonymous
    2023-01-30T09:42:28+00:00

    Hello ! I am hopeful that I will be able to help you find a satisfactory solution.

    Recently spammers uses trick to bypass the blocking Rule that's why you're getting those spam emails in your inbox.

    All you have to do now is to keep deleting them as they arrive.

    I believe with time this will be sorted out. Also always try to keep your email address safe avoid sharing your email address with site/apps you don't trust.

    Thanks, hope this helps

    Nelson...

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