Windows Server 2016 activation issues

Question

Hello,

I am having some issues with my windows software activation. I recently changed the hardware for a dell server and in doing so my windows became inactivated. I had a valid windows license before but now if I try reactivating it, I receive a message stating that Microsoft does not recognize it as a valid product. I have tried to reactivate according to the windows support article but no luck. If anyone has any advice it would be a great help.

Article: https://support.microsoft.com/en-us/windows/reactivating-windows-10-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665

Answer 1

Generally speaking an OEM license dies with the hardware. If this was some hardware warranty issue where Dell replaced the hardware then Dell tech should handle the product key / activation issue.

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Thank you for your response. Unfortunately I already tried that and windows says that I have and invalid product even though that is not the case. I had an authentic copy of windows.

Answer 3

Hi

For a Server OS you should do a offline activation with an agent on the phone.

In a command prompt do a slui 4.

It would open the windows that allow you to pick your country, and will provide a number to call depending on your choice.

See an example there; Activate an offline Windows Server using the Windows Product Activation Center

Thanks

Philippe