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Hi,
I installed tasks in a box in outlook (******@outlook.be) but whenever I try to do something, I'm receiving the message that "we're having trouble signing you in".
I created an account in SPIKES, using the same e-mail address and it works when using the web-based application but when I try using their app, it gives me the same error message.
Can you help?
*** Moved from: Outlook / Outlook.com / Calendars and tasks ***
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Luc,
Is there any update from your side?
Please let me know if you need further assistance.
Kind regards,
Mac
Hi Luc,
Greetings.
Thank you for raising your concern in this community.
The reason why you are getting this error is because you are using a personal account not added within the spikes tenant.
The solution for this situation is mentioned in the troubleshooting details.
You need to consult the spikes admin and have your account added as an external user.
If there is any information missing from my reply, please feel free to let me know.
Kind regards,
Mac