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Anonymous
2022-07-27T13:31:50+00:00

I can't receive Southwest Airlines confirmation emails. I have added their Domain name to my safe list but still no luck.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-07-27T14:18:06+00:00

    Hi, Darren.

    I'm Jen, I'm also an Outlook user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

    I understand you're unable to receive emails from a specific sender. Aside from adding the email address to the safe sender's list, I suggest following the methods listed in the "I didn't receive an email someone sent to my Outlook.com account" section in the link below to help you further identify what may be causing the issue.

    https://support.microsoft.com/en-us/office/fix-...

    I hope this helps. Feel free to share how it went.

    Kind regards.

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