Need to have Exchange 2016 Public Folders use the Reply-to address instead of sender address

Marck Smith 1 Reputation point
2021-07-01T00:20:11.423+00:00

Hello all,

We are in the process of migrating our Exchange 2010 Public Folders to Exchange 2016, and find that replies from migrated public folders are sent to the Sender address by default. We need them to use the Reply-to address in the message header instead as it works in Exchange 2010. Can anyone please point us to the relevant settings to make that happen?

Thanks much!

Marck

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Zhengqi Lou-MSFT 8,816 Reputation points Microsoft Employee
    2021-07-01T06:55:25.823+00:00

    Hi @Marck Smith ,

    Do you mean you want to insert the Reply-to field when sending emails to the public folders? And so that the reply message will be sent to some specific users?
    And how did you modify the settings for Exchange 2010 to use Reply-to address to reply?

    Based on my knowledge, we can not set the Reply-to header from the server side. So the creating transport rule with Reply-to will be failed like this:
    110884-image.png

    We could use the Outlook client to add the Reply-to with Options > Direct Replied To function.
    110863-image.png

    If I have anything wrong, please fix me. And I will go on researching about this issue.

    Best regards,
    Lou


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