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Saving Messages as MSG file

Anonymous
2022-02-14T13:37:57+00:00

After saving a received message as a .msg file, a part of the message disappears when opening again.

please need your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-02-14T14:02:20+00:00

    Dear Ahmed Ali Akar,

    Thanks for choosing Microsoft community! It is my honor to help you again!

    I have read your question carefully and done some research, please kindly refer to the steps as below:

    At first, if you are using outlook desktop client, please try to login OWA(outlook web app) to check the result.

    You can also use the search function to look for these missing emails: How to search in Outlook (microsoft.com)

    In addition, please also try to start outlook in safe mode, the reason for this is to troubleshoot if the add-in is causing this error: Open Outlook in safe mode (microsoft.com)

    Then please try to repair outlook file to check whether there is something different: Repair Outlook Data Files (.pst and .ost) (microsoft.com)

    If problem, please refer to this article to try to repair outlook application: Repair an Office application (microsoft.com)

    Hope this help you, if there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you. I wish you a smooth new year and all the best!

    Best regards,

    Kerry

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