Error outlook for mac

Question

Microsoft error reporting log version: 2.0

Error signatura:

Exception: EXC_BAD_INSTRUCTION
ExceptionEnumString: 2

Exception code: 0x00000001 (0x000060000a28c000)

Date/Time: 2022-07-19 15:11:01 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.mmicrosoft.Outlook

Application Signature: OPIM

Application Bitness: x64

Application Version: 16.63.0.22070801

Crashed Module Version: HxCore

Crashed Module Offset: 0x0000000000004fec

Blame Module Name: HxCore

Answer 1

Dear Rodrigo Araujo1,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description, I understand that you have a concern with “Error in outlook for mac”. We are looking into the issue, however before we proceed, we need more detailed information about the situation you are experiencing.

Kindly share the following information with us:

1. What version of outlook do you have?
2. Have you tried clearing cache in outlook for mac Clear the cache in Outlook for Mac (microsoft.com)?
3. Have you tried to update both Outlook and Mac OS?

Meanwhile, I suggest restarting your Mac and entering Safe Mode for macOS to check if the issue persist in safe mode, Update Office for Mac automatically (microsoft.com) as the Outlook crash issue can often be resolved by upgrading.

Moreover, Please post a new thread in the Office insider community to report this issue to the Office Insider Team, and a dedicated team with special expertise in Outlook on Mac will investigate and resolve this issue.

We look forward to hearing from you. Thank you for your cooperation.

Sincerely,

De Paul | Microsoft Community Moderator

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