Outlook sent items synchronization

Question

I have an IMAP account and have 2 questions about sync in Outlook:

1)Can i somehow sync sent emails on different devices, so sent items sent from one device can be accessed from another?

2)Can i somehow sync replies to emails among other devices? So i can see to which emails i have replied?

Answer 1

Hi Markus Heusi,

Thank you for update.

1. I am confused, why i see two sent folders in my email:

one is ¨sent¨ in inbox and other one is ¨sent items(this computer only)¨ and not in inbox. Whats the difference? As i understood, second one not synchronizing? Why are they divided?

>>

Only the sent items is mailbox default folder that store the email you have sent.

The "sent" in inbox is probably a folder that created manually somewhere. Normailly, both this two folder should by synced if you configured your mailbox with IMAP protocal. If they are not, please collect a screenshot of the folder list.

2)So if my mailbox everywhere configured as imap, it should sync automatically, no additional settings required?

Yes, no additional settings required.

If this is helpful, please vote this reply so that others may find it easier.

If you have further query on this topic, please feel free to get back to us.

Regards,

Microsoft Community

Answer 2

Thanks for your answer.

I have a couple more questions:
1)Im confused, why i see two sent folders in my email:

one is ¨sent¨ in inbox and other one is ¨sent items(this computer only)¨ and not in inbox. Whats the difference? As i understood, second one not synchronizing? Why are they divided?
2)So if my mailbox everywhere configured as imap, it should sync automatically, no additional settings required?
Im looking forward to your answer, thanks.

Answer 3

Hi Markus Heusi,

Thank you for visiting in Microsoft Community, we are glad to assist you here.

Based on your description, we understand you would like to sync email across different devices.

Normally, if your mailbox configured with IMAP, and the send and received mail is stored on the server until the user permanently deletes it, so regarding your questions: If the mailbox configured in IMAP in all devices, all emails stored in and synced from Server.

However, if the mailbox somewhere configure with POP, the email will just downloaded to the device and will not be synced across devices.

Here are more information on this topic for your reference:

Sync basics - what you can and cannot sync - Microsoft Support

What is the difference between POP and IMAP? - Microsoft Support

Hope this is helpful and please feel free to get back to us if you need further help,

Regards,

Microsoft Community