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automatic reply

Anonymous
2022-10-05T03:03:37+00:00

Hello Microsoft,

My Outlook automatic reply didn't work sometimes, my college said he doesn't receive my out of office message. I am using Outlook 2016.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2022-10-05T06:50:05+00:00

Dear Robin123GN

Good day!

Thank you for posting in Microsoft Community. We are happy to help!

Per your description, I understand your automatic reply is not working.

Please let me know what type of account you're using (IMAP/POP/Exchange accounts) I ask this because the automatic reply feature is only available for Exchange accounts.

If it so happens that you're using an Exchange account, please try to set an automatic reply using Outlook on the web to see if the issue persists, please note that even if you don't regularly use Outlook on the web the automatic replies will be applied to Outlook client app too, to do so :

  • Please visit https://outlook.office365.com
  • Please confirm if both internal organization and external users do not receive your Automatic replies, if you're an Office 365 user, sometimes an admin can set restrictions on the use of Automatic replies you may have to check with them.
  • Then navigate to the settings gear at the top right of the page>view all settings> Automatic replies, then set your replies.
  • 图片 OWA's OOF setting is not synced with Outlook Client, you may need to check both side.

Please understand that sometimes our first answer may not solve the problem right away. It depends on what information we get in the thread and the complexity of the question. But through your cooperation, we can find a solution together.

We look forward to hearing from you! Have a lovely day!

Sincerely,

Momo | Microsoft Community Moderator

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  1. Anonymous
    2022-10-06T07:57:40+00:00

    Dear Robin123GN

    Thank you so much for the response.

    Thanks for your valuable feedback and thanks for sharing updates with us, and we are glad to hear your issue was resolved. Comments and feedback from our customers really motivate us to perform better and better and provided as much help as possible.

    If there is any issue related with the Office applications in the future, please feel free to post back in this community.

    We will be here for help.

    Have a good day and stay safe!

    Sincerely,

    Momo | Microsoft Community Moderator

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  2. Anonymous
    2022-10-06T07:38:24+00:00

    Hello Momo,

    I reset it from Outlook web, it is working now.

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