Moving Items from Search Folder to ... reported error 0xD8A4010F: The operation failed. An object cannot be found

Question

I am trying to copy messages found in a search to another folder. I may get several hundred results, but the copy will abort at some count far less and give the message listed in the subject. I've also gotten error 0x8624010f. I have created a permanent filter to eliminate the 'Deleted Items' and 'Junk Email' folder.

What is causing this error? How do I fix it? Is it possible to simply bypass messages that "cannot be found" and continue copying the rest of the collection without aborting?

Note that I am using Exchange 365 as the email server.

Answer 1

More info: I turned on the total number of items counter for the destination folder. I think I know what's causing the "operation failed. An object cannot be found" error. After copying messages to the target folder, the item counter continues to increment long after the spinning wheel cursor has stopped spinning, thus falsely indicating that the copy has completed. When I then do a new search, it resets the contents of the Search folder and starts adding new messages to that folder. Since the copy has not actually finished, the rest of the initial emails from the initial search are gone and therefore "cannot be found".

Still don't get why the Filter is not excluding the specified folders.

Answer 2

I already did create a new profile, so that's not going to help. I've sort-of worked around this by creating a new folder in this profile/account and copying the search-results emails there (before, I was copying them to a different account's folder). I've not gotten the "object cannot be found" message, although I still don't know why that error occurred.

The problem now is that, even though I've specified filtering out 3 folders: 'Deleted Items', 'Junk Email' and 'xfer' (the latter being the target for the searches), the search nevertheless includes these folders anyway!

I specified the filters in View > View Settings > Filter > Advanced >Field = 'In Folder', Contains = 'doesn't contain', Value = folder name (e.g. 'xfer', 'Junk Email', 'Deleted Items'). So, now what am I doing wrong that it searches these folders anyway, even though the search dialogue says "Filter Applied"?

Answer 3

Dear OHPRS Admin ,

Thanks for choosing Microsoft community!

I have read your question carefully and done some research, please kindly refer to following:

To resolve error 0x8004010F, identify the current location of your default Outlook data file, and then create a new Outlook profile. To do this follow these steps:

Step 1 - Locate the default Outlook data file

1. Select Start, and then select Control Panel.
2. In Control Panel, select Mail.
3. In the Mail Setup - Outlook dialog box, select Show Profiles.
4. Select your current Outlook profile, and then select Properties.
5. In the Mail Setup - Outlook dialog box, select Data Files.
6. Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile (a check mark will denote the default data file).
7. Select Close.

Step 2 - Create a new Outlook profile

Method 1 - Use auto account setup to create an IMAP or POP3 email account

If your email server supports both IMAP and POP3, auto account setup will create an IMAP account by default. You will need to follow the manual steps in order to create a POP3 account. However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account.

1. Select Start, and then select Control Panel.
2. In the Mail Setup - Outlook dialog box, select Show Profiles.
3. On the General tab in the Mail dialog box, select Add.
4. In the New Profile dialog box, type a new profile name, and then select OK.
5. In the Add Account dialog box, type your email account information, and then select Next.
6. After your account is successfully configured, select Finish.

Method 2 - Manually create an IMAP or POP3 email account

1. Select Start, and then select Control Panel.
2. In the Mail Setup - Outlook dialog box, select Show Profiles.
3. On the General tab in the Mail dialog box, select Add.
4. In the New Profile dialog box, type a new profile name, and then select OK.
5. In the Add Account dialog box, select Manually configure server settings or additional server types, and then select Next.
6. In the Choose Service dialog box, select Internet E-mail, and then select Next.
7. In the Internet E-mail Settings dialog box, type your account details.
8. Select Test Account Settings to test your account.

Note

Contact your Internet service provider if you are unsure of the correct account details. 9. Select Existing Outlook Data File, and then select Browse.

![Screenshot shows the Internet Email Settings dialog box. The Existing Outlook Data File option is selected.](https://filestore.community.support.microsoft.com/api/images/ext?url=https%3a%2f%2fdocs.microsoft.com%2fen-us%2foutlook%2ftroubleshoot%2fclient%2fsynchronization%2fmedia%2ferror-0x8004010f-when-sending-or-receiving-emails%2fexisting-outlook-data-file.png)

10. In the Open Outlook Data File dialog box, browse to and then select the Outlook data file you previously located. Select OK.
11. Select Next.
12. In the Test Account Settings dialog box, select Close.
13. Select Finish.

Step 3 - Configure your new Outlook profile as the default profile

If you want to set the new Outlook profile as the default profile, follow these steps:

1. On the General tab of the Mail dialog box, select Always use this profile.
2. Select the drop-down under Always use this profile, and then select the new profile.
3. Select OK to close the Mail dialog box.

More information

If you have several non default .pst files and need to include them in your Outlook profile, follow these steps:

1. Start Outlook.
2. On the File tab, select Open.
3. Select Open Outlook Data File.
4. Browse to the folder location that contains your other .pst file, select it, and then select OK.

The newly added .pst file will appear in the Navigation pane.

Hope this help you, if there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you. I wish you all the best!

Best regards,

Kerry