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Error 554 5.2.0 while sending email

Anonymous
2022-06-02T14:10:37+00:00

Hi.

I'm working on a personal project with Nodejs and was testing a email template for password recovery. I created a new hotmail account and starting testing sending emails from my test account to my personal email to check the email layout. But after sometime, I started to get this error:

'554 5.2.0 STOREDRV.Submission.Exception:OutboundSpamException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.[EndDiagnosticData] [Hostname=RO1P152MB2796.LAMP152.PROD.OUTLOOK.COM]'

I already verified my account and still can't send any email. I did some research and found that it has to do with spam limitations, but couldn't figure out how to remove the block. Can any body help me?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-06-02T22:16:38+00:00

    Thank you for your support. I will check those communities.

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  2. Anonymous
    2022-06-02T16:46:00+00:00

    Hello Allan

    I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

    Sorry to hear you're experiencing this issue. This forum is targeted to end-users, not developer or admin issues and while we can answer some of these questions, the TechCommunity or new Q&A forums are better suited for these questions.

    https://docs.microsoft.com/en-us/answers/produc...

    https://techcommunity.microsoft.com/t5/communit...

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