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Badge Count for Wrong Email

Anonymous
2022-03-10T14:56:19+00:00

I only want badges for one of my email accounts, not all of them.

I set the badge option to "focused inbox" but since it seems that there's no way for me to pick and choose which account to have as focused and which one not to, so I just keep getting badges for every account no matter if it's set to "all" or not.

How do I stop this??

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2022-03-11T05:46:08+00:00

    Hello,

    Welcome to Microsoft Community and appreciate your time taken for sharing detailed information. I understand that Badge Count for Wrong Email. I could share with you some of my thoughts on this issue.

    Do you have multiple e-mail addresses configured in your Outlook? In general, the first email you configure is your primary email account, then you could continue to add other email addresses. Their inboxes are individually numbered and generally do not stack up. But to get a better idea of your problem, if it's convenient, could you take a screenshot and show us how the Badge Count is wrong?

    Feel free to post back if you need any further assistance.

    Best Regard,

    Kevin | Microsoft Community Support Specialist

    *Beware of scammers posting fake support numbers here."

    *Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

    *If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

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