VBA for Outlook Add-in disabled because add-in caused Outlook to crash - Will not let me enable add-in

Question

I'm running Microsoft 365 Apps for enterprise - en-us on Windows 10. Microsoft 365 - en-us is also installed on my PC (I wasn't sure if uninstalling this would affect the other version).

I have code in the Application_Startup event, which I assume caused the crash. However, in the past when there was a problem with the code in that macro, Outlook opened the project window and simply stopped at that line of code.

I cannot remove any code since I can't a enable the add-in to access the VBA. When I click "Apply" to enable the VBA add-in (see image below), nothing happens.

I tried renaming the VbaProject.OTM file (so that Outlook would create a blank one), but that didn't do anything. I also ran the Quick Repair for Microsoft 365 Apps for enterprise.

Thank you,

Jeff

Answer 1

Dear Jeff,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

According to your description, it seems that the Outlook crashing issue is caused by VBA add-ins. Regarding this point, we apologize that because this issue is related to the VBA add-ins, so we kindly suggest you post this question on our dedicated Microsoft Q&A Forum. Expert there have abundant experience with VBA add-ins, so you might be available get further help from them.

Sincerely,

Tommy | Microsoft Community Moderator

Answer 2

Thank you. Will do.