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Anonymous
2023-04-27T04:47:29+00:00

Outlook.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-29T18:56:12+00:00

    Sorry you feel that this the response doesn't resolve the issue but given the information you have provided, there is nothing anyone can do or check from within the forum - we do not have access to any user accounts - we are users assisting other users in a public user support forum so the only people who can check your issue as it pertains to your account are the Outlook.com support folks

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  2. Anonymous
    2023-04-28T22:24:29+00:00

    Hello CM_87

    Hi, I'm Karl and will be happy to help you today.

    #1 - Given that you have confirmed that the alias addresses appear under

    https://account.live.com/names/manage

    AND

    #2 - That these alias addresses can be used to <sign-in> which actually should make no difference to being able to send.recieve email using the alias address

    Would suggest that you contact Outlook.com support team who are able to check yur account which is not something anyone in the forum can do

    To contact Outlook.com support, log into your Outlook.com account using a browser and click on the ? (top right) - if Outlook.com shows the new ribbon - click on "Help' and then the ?

    #1 - Enter your question

    #2 - When the results are returned, scroll down to the end of the returned results and click on <Yes> under the question "Still need help?"

    #3 - Proceed accordingly

    .

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  4. Anonymous
    2023-04-27T05:27:28+00:00

    Hello, CM_87! Thank you for reaching out! I’m John, an Independent Advisor and a fellow user of Microsoft Outlook.com. I’m here to help you today.

    Please try to troubleshoot it using this: https://answers.microsoft.com/en-us/outlook_com.... Please inform/update me how it went. Thanks.

    Warm Regards,

    John

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