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Rule disabled automatically

Anonymous
2022-03-08T08:29:17+00:00

Dear All,

I've been facing a problem with the outlook.com email rules for a while and it's still going on and I haven't been able to solve it.

I made a rule that forward emails from a specific sender (commercial website) To a specific receiver (Gmail account) including the attachment.

It works a few times fine and then is disabled automatically!

Then I re-enable it, then it works a few times fine and then is disabled automatically again!

I stopped using Office Outlook, but the problem persists.

I browse my email via outlook.com or windows email.

any idea?

“***Post moved by the moderator to the appropriate forum category.***”

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2022-03-09T17:56:49+00:00

    Hi Fahad1404m

    Greetings!

    Thank you for posting in Microsoft Community. We will be glad to help.

    I truly understand how much time you've spent on this one already but with your help let's report this incident to our in-app support team to aim for the resolution that could possibly fixed the issue. No worries rest-assured this will be taken cared of.

    Our in-app support specialist has all the tools that can help you check and diagnose the account from their end let's just hope for the best that we can make it through the process of resolving the issue.

    Thank you so much for your understanding!

    Below are the instructions on how to get in touch to our in-app support team.

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    Describe your issue and click the Send button. Please wait for the in-app team to get in touch with you via email.

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    Sincerely,        Juhn Jac,Consumer M365 Forum Moderator

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