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Mscsup 10 @ Microsoft is real?

Anonymous
2022-10-09T02:24:42+00:00

hello,

Recently my friend had a hacker get access to their outlook email. They added a secondary email to change the password. I was able to reset the password and start the process to remove the secondary email but it is taking up to 72 hrs. I spoke with a chat support and got an email from mscsupport10@microsoft.com is this a legit email? I’m worried that the hacker will try to change the password and block us out

Please advise

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2022-10-10T04:04:16+00:00

    As long as you went through the chat system at microsoft.com, it should be a valid address - I'm not familiar with it and will see if when I can find out.

    The message header should have information if it was not sent from Microsoft servers.

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  2. Anonymous
    2022-10-09T03:16:50+00:00

    The email is

    Mscsupport10 AT Microsoft . Com

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  3. Anonymous
    2022-10-09T03:01:47+00:00

    Hello Christopher,

    I'm Diane, a Microsoft 365 Apps & Services MVP and I'll try to help you today.

    The forum software removed the address so I can't say for sure- you can repost it with spaces before and after the @ sign.

    -- Diane

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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