Using Classic Outlook on Windows for personal email, calendar, and contact management
Hello Charles A_43,
Good day!
Thank you for posting to Microsoft Community. We are happy to help you.
Before we proceed, I would require more information to assist you accurately.
0.What is the type of account? Is it a POP, IMAP, or Exchange account?
- Are you facing the issue in outlook on the web as well? https://outlook.office.com
2. Please may i know how you flagged the email?
- Does the issue occur when you create a new profile
The information above is very important to find the cause and provide the correct answer.
Please get back to us with necessary information, we’ll be glad to assist you further.
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
Eben Ezer Tres | Microsoft Community Moderator