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on my iphone - the Authenticator is locked. I click to unlock, I enter my iphone passcode, i pick my email account, I enter the correct password, the exact same screen comes back again asking for my password. This goes on and on until I cancel. What should I do?
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Bob,
Thanks for reaching out. My name is Iya. I'm an independent advisor and a Microsoft user like you. I'll be happy to help you out today.
To further help you with your concern. May I ask what application you are using for your email? Apple Mail or Outlook App?
Regards,
Iya